Frequently Asked Questions


FAQs

Where is Corporate Comms Summit and how to get there

The nearest stations are Aldgate East (District and Hammersmith & City lines), Aldgate (Circle and Metropolitan lines), and Tower Hill (Circle and District lines). For further details on travelling to our venue, please click here.

Can I transfer my place to someone else?

Substitute delegates are welcome at no extra charge. Please notify us by sending an email to morgan.lovegrove@haymarket.com with the full contact details (name, job title, email, dietary/accessibility requirements) of the new attendee.

Can I cancel my booking?

Cancellation of registrations must be received in writing to morgan.lovegrove@haymarket.com.


Cancellations received will be refunded at the following rates:

  • 30 days and more prior the event date: full fee refunded less a £45 administration fee

  • 29 days and less prior to the event: we regret that no refund can be made.


Any cancellations that still have payment outstanding will be liable for either the administration fee, 50% of the registration fee or the full registration fee, depending on the date and time of the cancellation.


Substitute delegates are welcome at no extra charge but we require you to advise us of any substitutions (including full contact details, dietary and accessibility requirements) no later than Tuesday 6 October 2026.

When will I receive joining instructions for the event?

You will receive joining instructions one week prior to the event. If you have not received this information, please email morgan.lovegrove@haymarket.com with your booking reference number.

When will I receive my conference badge?

Upon arrival please head towards the registration desk where you will be provided with a badge. Please ensure that you wear your badge at all times. 

In the event that you lose your badge, a replacement must be obtained at registration. In addition, some of the exhibiting companies may ask to scan your badge. Please be aware that by doing this you will be providing your basic contact details; akin to handing them a business card.

Where can I stay nearby if I am travelling from afar?

To book accommodation at preferential rates, please visit the website www.PRIORITY.ltd using the event passcode: HAYC117. 

Alternatively, you can call Priority on 0845 6123 611 or +44 1473 550 620 quoting Event Code: HAYC117 25.


Is there a cloakroom at the venue?

There will be a complimentary cloakroom for small bags and coats.

Are lunch and refreshments included in the registration fee?

Hot and cold refreshments will be available in the networking area throughout the day. This is included in the ticket price. If you have indicated any allergies or dietary requirements when registering, these will be provided to the venue.

Is WI-FI available?

Complimentary WI-FI will be available for general web browsing and email throughout the event.

What is the dress code?

The dress code for the conference is smart casual and comfortable shoes are recommended.

Will there be photography at the event?

There will be photography and/or video production taking place during the conference and the resulting images may be used for promotional purposes on-line and/or in printed materials. 

IMPORTANT INFORMATION

Emergency and First Aid

In the event of an emergency please contact a member of staff from Haymarket or Events @ No6, who are located on all levels and at the registration desk on the ground floor.

In the event of a fire alarm, please leave your belongings and exit via the clearly marked emergency exits, where stewards will guide you to the meeting point. Do not use the lifts.

Accessibility

We ask all our attendees if they have any additional requirements as part of the booking process and make every effort to accommodate them. We're committed to making this event accessible to everyone.


If you do have any further questions about the accessibility of Events @ No6 or if there’s anything we may be able to arrange to ensure all participants get the most out of the event, please do contact us at morgan.lovegrove@haymarket.com

Events Code of Conduct

Haymarket Media Group, the organisers of In.Comms Corporate Comms Summit, are committed to ensuring our events provide a positive and enjoyable experience for everyone present. All attendees are expected to adhere to our Events Code of Conduct to ensure a safe, respectful and inclusive environment for everyone attending In.Comms Corporate Comms Summit.